Perfectly adapted to SMBs with 5 to 500 computer users, iGOcloud Suite™'s hosted IT outsourcing service reduces business and IT risk. Data, software and network services are now externally hosted on the highly secure iGOcloud™ infrastructures; so you no longer need to reinvest in updating equipment and software. Be on the cutting edge of innovation and the newest technologies!
The turnkey iGOcloud Suite™ solution includes all services related to applications, network services and data: hosting; deployment; management; monitoring; saving and maintenance; and it's all accessible via our exclusive iGOstudio™ intranet portal. iGOcloud™'s physical servers are located in Canada, along with the technical support teams who offer bilingual service 24/7.
iGOcloud Suite™ service four (4) main components:
Infrastructure and Network
Private cloud environment made up of virtual servers and all necessary equipment for hosting and circulating information.
iGOmanaged™ – Managed Services
A system administration service including management, security, updating, saving and continuity activities; all supervised by highly qualified specialists.
iGOhelp™ – End User Support Service
Unlimited technical support service to end users (with the iGOhelp24-7™ option) accessible by phone or email.
iGOstudio™ – Web portal
A customized highly secure web interface (with 128-bit VPN-SSL encryption) accessible on the Internet using popular browsers (IE, Firefox, etc. iGOstudio™ also includes an administration console to manage access rights and privileges in real time.
Easily switch to iGOcloud Suite™
The turnkey iGOcloud Suite™ is not only synonymous with increased profitability for SMBs; implementing it is also facilitated by a ten-step migration process.
2. Discovery and Analysis
4. Planning and Scheduling
5. Environment preparation
7. Final Migration
8. "Go live"
9. Adjustments to post-migration
Securing your data is priority 1. With iGOcloud Suite™, data is hosted on the application servers' insular, independent storage disks. Strict procedures are followed to ensure the highest recognized security levels at all times.
that require very little bandwidth, between 35 and 100 kbps per active user, with an average of 50 kbps per connection. Selected based on expected traffic levels, a high speed Internet link (ADSL, T1 or fibre optics) will allow the optimization of access performance for multiple users. For maximum reliability in terms of continuity, a second, redundant Internet link with another supplier is recommended.
iGOcloud Suite™ services include all required background licenses, i.e., Windows®, Citrix®, and Microsoft® Remote Desktop Services. The cost of applicable licenses (e.g., Microsoft® Office) is not included in the basic service and a variety of of packages are offered for on-demand or full-time access.
Access to Local Directories
iGOcloud Suite™ includes a tool to access directories and peripherals on the your work computer, depending on the permissions management has authorized. All the directories on the local PC are accessible at all times using Outlook® Web Access to send attachments.
Printing / PDF
With Citrix® technology, iGOcloud Suite™ sends all print requests directly to the Internet navigator on the local PC that controls printers depending on the printers and drivers installed locally on the work station.